Entra ID, Defender, Exchange Online and Microsoft 365 errors — and how to fix them
Search 169 error codes and messages from 88 guides for Microsoft Entra ID, Microsoft Defender, Exchange Online and Microsoft 365 — AADSTS sign-in errors, Conditional Access blocks, Entra Connect sync errors, Defender onboarding and sensor errors, Exchange Online NDRs and licensing errors. Paste the code or message you see and open the guide that fixes it.
Exchange Server error library (701) Intune error library (602) Configuration Manager error library (70) Download all as CSVJSON
Showing all 169 errors
Entra ID
Sign-in and AADSTS errors, Conditional Access, Entra Connect sync, device registration and hybrid identity
0x801c001ddsregcmd /status (Client ErrorCode)Troubleshooting Microsoft Entra hybrid join with dsregcmd /status
0x801c03f2dsregcmd /status (Client ErrorCode)Troubleshooting Microsoft Entra hybrid join with dsregcmd /status
0x801c0021 / 0x80072ee2dsregcmd /status (Client ErrorCode)Troubleshooting Microsoft Entra hybrid join with dsregcmd /status
0x80090016dsregcmd /status (Client ErrorCode)Troubleshooting Microsoft Entra hybrid join with dsregcmd /status
0xc000006ddsregcmd /status (Attempt Status)Primary Refresh Token (PRT) explained: fixing SSO and repeated sign-in prompts
0xE0474352Entra Connect Sync setup (2.6.84.0)Keeping Microsoft Entra Connect Sync supported: versions, auto-upgrade, in-place upgrades
1002 No Microsoft Entra device stateMicrosoft Entra sign-in log (token protection)Token protection in Conditional Access: binding sign-in sessions to the device
1003 Device state doesn't meet requirementsMicrosoft Entra sign-in log (token protection)Token protection in Conditional Access: binding sign-in sessions to the device
1004 Apple: registration isn't hardware-backedMicrosoft Entra sign-in log (token protection)Token protection in Conditional Access: binding sign-in sessions to the device
1006 OS version unsupportedMicrosoft Entra sign-in log (token protection)Token protection in Conditional Access: binding sign-in sessions to the device
1008 Client isn't using the platform broker (WAM or the SSO plug-in)Microsoft Entra sign-in log (token protection)Token protection in Conditional Access: binding sign-in sessions to the device
12002 / 12007 / 12029 / 12030 (WinHTTP)dsregcmd /status (SSO State)Primary Refresh Token (PRT) explained: fixing SSO and repeated sign-in prompts
50053Microsoft Entra sign-in logReading Microsoft Entra sign-in logs like an engineer
50058Microsoft Entra sign-in logReading Microsoft Entra sign-in logs like an engineer
50126Microsoft Entra sign-in logReading Microsoft Entra sign-in logs like an engineer
50140 / 50074 / 50125 / 50199Microsoft Entra sign-in log (Interrupted)Reading Microsoft Entra sign-in logs like an engineer
70043 / 70046Microsoft Entra sign-in logReading Microsoft Entra sign-in logs like an engineer
81001Microsoft Entra sign-in logSeamless SSO not working: the AZUREADSSOACC account, Kerberos and the intranet zone
81002 / 81003 / 81008 / 81009Microsoft Entra sign-in logSeamless SSO not working: the AZUREADSSOACC account, Kerberos and the intranet zone
81004Microsoft Entra sign-in logSeamless SSO not working: the AZUREADSSOACC account, Kerberos and the intranet zone
81010Microsoft Entra sign-in logSeamless SSO not working: the AZUREADSSOACC account, Kerberos and the intranet zone
81011 / 81013Microsoft Entra sign-in logSeamless SSO not working: the AZUREADSSOACC account, Kerberos and the intranet zone
81012Microsoft Entra sign-in logSeamless SSO not working: the AZUREADSSOACC account, Kerberos and the intranet zone
500121Microsoft Entra sign-in logReading Microsoft Entra sign-in logs like an engineer
AADSTS50034 / 0xc000005fdsregcmd /status (SSO State)Primary Refresh Token (PRT) explained: fixing SSO and repeated sign-in prompts
AADSTS50053Sign-in page / Microsoft Entra sign-in logMicrosoft Entra ID Protection: risk policies, self-remediation and false positives
AADSTS50072 UserStrongAuthEnrollmentRequiredInterruptMicrosoft Entra sign-in logAADSTS50076, AADSTS50079 and AADSTS50158: fixing MFA and authentication-strength sign-in errors
AADSTS50074 UserStrongAuthClientAuthNRequiredInterruptMicrosoft Entra sign-in logAADSTS50076, AADSTS50079 and AADSTS50158: fixing MFA and authentication-strength sign-in errors
AADSTS50076 UserStrongAuthClientAuthNRequiredMicrosoft Entra sign-in logAADSTS50076, AADSTS50079 and AADSTS50158: fixing MFA and authentication-strength sign-in errors
AADSTS50078 UserStrongAuthExpiredMicrosoft Entra sign-in logAADSTS50076, AADSTS50079 and AADSTS50158: fixing MFA and authentication-strength sign-in errors
AADSTS50079 UserStrongAuthEnrollmentRequiredMicrosoft Entra sign-in logAADSTS50076, AADSTS50079 and AADSTS50158: fixing MFA and authentication-strength sign-in errors
AADSTS50126: Error validating credentials due to invalid username or password.dsregcmd /status (SSO State)Primary Refresh Token (PRT) explained: fixing SSO and repeated sign-in prompts
AADSTS50155dsregcmd /status (SSO State)Primary Refresh Token (PRT) explained: fixing SSO and repeated sign-in prompts
AADSTS50158 ExternalSecurityChallengeMicrosoft Entra sign-in logAADSTS50076, AADSTS50079 and AADSTS50158: fixing MFA and authentication-strength sign-in errors
AADSTS53000 DeviceNotCompliantSign-in page / Microsoft Entra sign-in logAADSTS53000 vs AADSTS53003: troubleshooting Conditional Access sign-in blocks
AADSTS53001Sign-in page / Microsoft Entra sign-in logTroubleshooting Microsoft Entra hybrid join with dsregcmd /status
AADSTS53001 DeviceNotDomainJoinedSign-in page / Microsoft Entra sign-in logAADSTS53000 vs AADSTS53003: troubleshooting Conditional Access sign-in blocks
AADSTS53003 BlockedByConditionalAccessSign-in page / Microsoft Entra sign-in logAADSTS53000 vs AADSTS53003: troubleshooting Conditional Access sign-in blocks
AADSTS53004Microsoft Entra sign-in logA Conditional Access baseline: the first policies every tenant should deploy
AADSTS53004 ProofUpBlockedDueToRiskMicrosoft Entra sign-in logAADSTS50076, AADSTS50079 and AADSTS50158: fixing MFA and authentication-strength sign-in errors
AttributeValueMustBeUniqueSynchronization Service ManagerEntra Connect sync errors: duplicates, InvalidSoftMatch and objects that never sync
AzureAdPrt : NO AcquirePrtDiagnostics : PRESENTdsregcmd /status (SSO State)Primary Refresh Token (PRT) explained: fixing SSO and repeated sign-in prompts
completed-export-errorsSynchronization Service Manager (export run)Entra Connect sync errors: duplicates, InvalidSoftMatch and objects that never sync
Connection to Microsoft Entra ID failed due to authentication failureMicrosoft Entra Connect HealthMicrosoft Entra Connect Health: installing the agents and acting on sync alerts
Device is either disabled or deleteddsregcmd /status (DeviceAuthStatus)Troubleshooting Microsoft Entra hybrid join with dsregcmd /status
DomainJoined : YES but AzureAdJoined : NOdsregcmd /statusTroubleshooting Microsoft Entra hybrid join with dsregcmd /status
Event ID 304 / 305 / 307 (User Device Registration)Event Viewer (User Device Registration Admin)Troubleshooting Microsoft Entra hybrid join with dsregcmd /status
Event ID 1081 (AAD)Event Viewer (AAD Operational)Primary Refresh Token (PRT) explained: fixing SSO and repeated sign-in prompts
Event ID 1088 (AAD)Event Viewer (AAD Operational)Primary Refresh Token (PRT) explained: fixing SSO and repeated sign-in prompts
Event ID 6329 (ADSync): 0x80230619Application log (Entra Connect server)Self-service password reset and password writeback: fixing the usual failures
Event ID 32002 / 32009 (PasswordResetService)Application log (Entra Connect server)Self-service password reset and password writeback: fixing the usual failures
Event ID 33004 / 33005 / 33006 / 33008 (PasswordResetService)Application log (Entra Connect server)Self-service password reset and password writeback: fixing the usual failures
Existing Admin Role ConflictSynchronization Service ManagerEntra Connect sync errors: duplicates, InvalidSoftMatch and objects that never sync
Export to Microsoft Entra ID was Stopped. Accidental delete threshold was reachedMicrosoft Entra Connect HealthMicrosoft Entra Connect Health: installing the agents and acting on sync alerts
FileLoadException for System.Diagnostics.DiagnosticSourceSync cycle after a Connect Sync upgradeKeeping Microsoft Entra Connect Sync supported: versions, auto-upgrade, in-place upgrades
Health Service data is not up to dateMicrosoft Entra Connect HealthMicrosoft Entra Connect Health: installing the agents and acting on sync alerts
IdentityDataValidationFailed / DataValidationFailedSynchronization Service ManagerEntra Connect sync errors: duplicates, InvalidSoftMatch and objects that never sync
InvalidHardMatchSynchronization Service ManagerEntra Connect sync errors: duplicates, InvalidSoftMatch and objects that never sync
InvalidSoftMatchSynchronization Service ManagerEntra Connect sync errors: duplicates, InvalidSoftMatch and objects that never sync
LargeObject / ExceededAllowedLengthSynchronization Service ManagerEntra Connect sync errors: duplicates, InvalidSoftMatch and objects that never sync
ObjectTypeMismatchSynchronization Service ManagerEntra Connect sync errors: duplicates, InvalidSoftMatch and objects that never sync
Password Hash Synchronization has stopped workingMicrosoft Entra Connect HealthMicrosoft Entra Connect Health: installing the agents and acting on sync alerts
Report-only: FailureMicrosoft Entra sign-in log (Report-only tab)Test before you enforce: Conditional Access What If and report-only mode
Report-only: User action requiredMicrosoft Entra sign-in log (Report-only tab)Test before you enforce: Conditional Access What If and report-only mode
reportOnlyFailureLog Analytics (SigninLogs)Test before you enforce: Conditional Access What If and report-only mode
reportOnlyInterruptedLog Analytics (SigninLogs)Test before you enforce: Conditional Access What If and report-only mode
Roles are being assigned outside of Privileged Identity ManagementPrivileged Identity Management alertsPrivileged Identity Management: just-in-time Microsoft Entra roles done properly
Sign-in was blocked by built-in protections due to high confidence of riskMicrosoft Entra sign-in logMicrosoft Entra ID Protection: risk policies, self-remediation and false positives
SSPR_0013SSPR portal (aka.ms/sspr)Self-service password reset and password writeback: fixing the usual failures
SSPR_0014SSPR portal (aka.ms/sspr)Self-service password reset and password writeback: fixing the usual failures
SSPR_0029SSPR portal (aka.ms/sspr)Self-service password reset and password writeback: fixing the usual failures
SSPR_0030SSPR portal (aka.ms/sspr)Self-service password reset and password writeback: fixing the usual failures
stopped-deletion-threshold-exceededSynchronization Service Manager (export run)Filtering Microsoft Entra Connect Sync by OU, group and attribute without deleting users
The passkey already existsMicrosoft Authenticator (passkey registration)Rolling out passkeys in Microsoft Authenticator: policy, registration and the errors users hit
The sync service isn't runningMicrosoft Entra Connect HealthMicrosoft Entra Connect Health: installing the agents and acting on sync alerts
There are too many Global AdministratorsPrivileged Identity Management alertsPrivileged Identity Management: just-in-time Microsoft Entra roles done properly
Unfamiliar sign-in propertiesID Protection risk detectionsMicrosoft Entra ID Protection: risk policies, self-remediation and false positives
WorkplaceJoined : YES in User Statedsregcmd /status on a hybrid joined PCDual state, Pending and duplicate device objects in Microsoft Entra ID: a clean-up guide
You can't get there from hereSign-in pageDual state, Pending and duplicate device objects in Microsoft Entra ID: a clean-up guide
Your administrator has not enabled you to use this featureSSPR portal (aka.ms/sspr)Self-service password reset and password writeback: fixing the usual failures
Your organization has deleted the deviceWindows / Office sign-in promptDual state, Pending and duplicate device objects in Microsoft Entra ID: a clean-up guideExchange Online
NDRs, mail flow, connectors, message trace and mailbox management
5.7.60 Client doesn't have permissions to send as this senderSMTP response (device or app log)Printers and apps can't send via Microsoft 365: SMTP AUTH, relay connectors and 5.7.57
530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROMSMTP response (device or app log)Printers and apps can't send via Microsoft 365: SMTP AUTH, relay connectors and 5.7.57
535 5.7.139 Authentication unsuccessful, basic authentication is disabledSMTP response (device or app log)Printers and apps can't send via Microsoft 365: SMTP AUTH, relay connectors and 5.7.57
550 5.4.1 Recipient address rejected: Access denied. AS(201806281)NDRNDR 550 5.4.1 “Recipient address rejected: Access denied”: Directory-Based Edge Blocking
550 5.7.57 Client not authenticated to send mail. Error: 535 5.7.139 Authentication unsuccessful, basic authentication is disabledSMTP response (device or app log)Printers and apps can't send via Microsoft 365: SMTP AUTH, relay connectors and 5.7.57
550 5.7.520 Access denied, Your organization does not allow external forwarding.NDRNDR 550 5.7.520: fixing “Your organization does not allow external forwarding”
554 5.2.2 mailbox full; STOREDRV.Deliver.Exception:QuotaExceededException.MapiExceptionQuotaExceededNDR (diagnostic information for admins)“Mailbox full” in Exchange Online: quotas, Recoverable Items and the 554 5.2.2 NDR
AS(7555)NDRNDR 550 5.7.520: fixing “Your organization does not allow external forwarding”
CAT:BULK with SRV:BULKMessage header (X-Forefront-Antispam-Report)Legitimate email landing in Junk: how EOP decides and the right way to fix it
CAT:PHSH / CAT:HPHSH / CAT:SPOOFMessage header (X-Forefront-Antispam-Report)Legitimate email landing in Junk: how EOP decides and the right way to fix it
CAT:SPM / CAT:HSPMMessage header (X-Forefront-Antispam-Report)Legitimate email landing in Junk: how EOP decides and the right way to fix it
compauth=fail reason=001Message header (Authentication-Results)Legitimate email landing in Junk: how EOP decides and the right way to fix it
Creation of forwarding/redirect ruleMicrosoft Defender portal (alert)Investigating a compromised Exchange Online mailbox: rules, forwarding, sign-ins and audit
permerrorSPF result (Authentication-Results header)SPF, DKIM and DMARC for your Microsoft 365 custom domain: a practical setup guide
reason=000Message header (Authentication-Results)Legitimate email landing in Junk: how EOP decides and the right way to fix it
SFTY:9.19 or 9.20Message header (X-Forefront-Antispam-Report)Legitimate email landing in Junk: how EOP decides and the right way to fix it
SFV:BLK / SFV:SKBMessage header (X-Forefront-Antispam-Report)Legitimate email landing in Junk: how EOP decides and the right way to fix it
SFV:SPMMessage header (X-Forefront-Antispam-Report)Legitimate email landing in Junk: how EOP decides and the right way to fix it
Something went wrong and Outlook couldn't set up your accountOutlook (add account)Outlook can't connect or set up the account: Autodiscover troubleshooting for Exchange Online
Suspicious email forwarding activityMicrosoft Defender portal (alert)Investigating a compromised Exchange Online mailbox: rules, forwarding, sign-ins and audit
The action couldn't be completedOutlook on the web (when deleting items)“Mailbox full” in Exchange Online: quotas, Recoverable Items and the 554 5.2.2 NDR
The message store has reached its maximum sizeOutlook (when deleting items)“Mailbox full” in Exchange Online: quotas, Recoverable Items and the 554 5.2.2 NDR
The recipient's mailbox is full and can't accept messages now. Please try resending this message later or contact the recipient directly.NDR (user-facing text)“Mailbox full” in Exchange Online: quotas, Recoverable Items and the 554 5.2.2 NDR
User restricted from sending emailMicrosoft Defender portal (alert)Investigating a compromised Exchange Online mailbox: rules, forwarding, sign-ins and auditDefender
Defender for Endpoint, Defender for Office 365, Defender XDR and Defender for Identity
0x87D1FDE8Intune admin center (EDR policy status)Defender for Endpoint onboarding failures: SENSE event IDs, script errors and what they mean
0x87D1FDE8 (remediation failed)Intune EDR policy (onboarding setting)Onboarding Windows devices to Defender for Endpoint with Intune (and proving it worked)
0x87D101A9Intune EDR policy (device status)Onboarding Windows devices to Defender for Endpoint with Intune (and proving it worked)
0x87D101A9Intune admin center (EDR policy status)Defender for Endpoint onboarding failures: SENSE event IDs, script errors and what they mean
AsrOfficeChildProcessAuditedAdvanced hunting (DeviceEvents)Rolling out ASR rules safely: audit mode, exclusions and advanced hunting
Blocked by tenant adminURL protection report (click action)Safe Links and Safe Attachments: troubleshooting blocked links, missing rewrites and delays
CasbPolicyAdvanced hunting (ResponseCategory)Web content filtering in Defender for Endpoint: network protection, categories and indicators
compauth=failMessage header (Authentication-Results)Handling false-positive quarantined email in Defender for Office 365 the right way
Connection blockedWindows toast (network protection)Web content filtering in Defender for Endpoint: network protection, categories and indicators
CustomPolicyAdvanced hunting (ResponseCategory)Web content filtering in Defender for Endpoint: network protection, categories and indicators
Device is managed by SCCM AgentMDE Enrollment status (code 4)Security settings management enrollment errors: decoding SenseCM EnrollmentStatus codes
Device is not enrolled and has never been enrolledMDE Enrollment status (code 2)Security settings management enrollment errors: decoding SenseCM EnrollmentStatus codes
Directory services user credentials are incorrectDefender portal (Global health issues)Defender for Identity sensors: installation and health issues on domain controllers
Event ID 4 (SENSE)Event Viewer (Microsoft-Windows-SENSE)Moving Defender for Endpoint to streamlined connectivity: URLs, proxies and validation
Event ID 5 (SENSE)Event Viewer (Microsoft-Windows-SENSE)Onboarding Windows devices to Defender for Endpoint with Intune (and proving it worked)
Event ID 5 (SENSE)Event Viewer (Microsoft-Windows-SENSE)Device shows "Inactive" or "No sensor data" in Microsoft Defender: how to troubleshoot
Event ID 5 (SENSE)Event Viewer (Microsoft-Windows-SENSE)Defender for Endpoint onboarding failures: SENSE event IDs, script errors and what they mean
Event ID 5 (SENSE)Event Viewer (Microsoft-Windows-SENSE)Moving Defender for Endpoint to streamlined connectivity: URLs, proxies and validation
Event ID 6 (SENSE)Event Viewer (Microsoft-Windows-SENSE)Defender for Endpoint onboarding failures: SENSE event IDs, script errors and what they mean
Event ID 7 (SENSE)Event Viewer (Microsoft-Windows-SENSE)Defender for Endpoint onboarding failures: SENSE event IDs, script errors and what they mean
Event ID 15 (SENSE)Event Viewer (Microsoft-Windows-SENSE)Onboarding Windows devices to Defender for Endpoint with Intune (and proving it worked)
Event ID 15 (SENSE)Event Viewer (Microsoft-Windows-SENSE)Device shows "Inactive" or "No sensor data" in Microsoft Defender: how to troubleshoot
Event ID 15 (SENSE)Event Viewer (Microsoft-Windows-SENSE)Defender for Endpoint onboarding failures: SENSE event IDs, script errors and what they mean
Event ID 15 (WDATPOnboarding)Event Viewer (Application log)Defender for Endpoint onboarding failures: SENSE event IDs, script errors and what they mean
Event ID 30 (WDATPOnboarding)Event Viewer (Application log)Defender for Endpoint onboarding failures: SENSE event IDs, script errors and what they mean
Event ID 1121 (Windows Defender)Event Viewer (Windows Defender/Operational)Rolling out ASR rules safely: audit mode, exclusions and advanced hunting
Event ID 1122 (Windows Defender)Event Viewer (Windows Defender/Operational)Rolling out ASR rules safely: audit mode, exclusions and advanced hunting
Event ID 1125 (Windows Defender)Event Viewer (Windows Defender/Operational)Web content filtering in Defender for Endpoint: network protection, categories and indicators
Event ID 1126 (Windows Defender)Event Viewer (Windows Defender/Operational)Web content filtering in Defender for Endpoint: network protection, categories and indicators
Event ID 1129 (Windows Defender)Event Viewer (Windows Defender/Operational)Rolling out ASR rules safely: audit mode, exclusions and advanced hunting
Event ID 5007 (Windows Defender)Event Viewer (Windows Defender/Operational)Rolling out ASR rules safely: audit mode, exclusions and advanced hunting
Event ID 5007 (Windows Defender)Event Viewer (Windows Defender/Operational)Defender Antivirus settings not applying from Intune: a troubleshooting checklist
Event ID 5013 (Windows Defender)Event Viewer (Windows Defender/Operational)Defender Antivirus settings not applying from Intune: a troubleshooting checklist
Event ID 5013 (Windows Defender)Event Viewer (Windows Defender/Operational)Tamper protection and Intune: why a Defender setting won't change, and how to fix it
ExploitGuardNetworkProtectionBlockedAdvanced hunting (DeviceEvents ActionType)Web content filtering in Defender for Endpoint: network protection, categories and indicators
ExploitGuardNetworkProtectionBlockedAdvanced hunting (DeviceEvents)Shadow IT with Defender for Cloud Apps and Defender for Endpoint: discover, warn, block
General Hybrid join failureMDE Enrollment status (codes 10, 42)Security settings management enrollment errors: decoding SenseCM EnrollmentStatus codes
Hybrid error - Service Connection PointMDE Enrollment status (codes 16, 17)Security settings management enrollment errors: decoding SenseCM EnrollmentStatus codes
Microsoft Entra Connect misconfigurationMDE Enrollment status (codes 36, 37)Security settings management enrollment errors: decoding SenseCM EnrollmentStatus codes
Microsoft Intune Configuration issueMDE Enrollment status (codes 8, 44)Security settings management enrollment errors: decoding SenseCM EnrollmentStatus codes
Misconfigured: Impaired communicationsMicrosoft Defender portal (Sensor health state)Device shows "Inactive" or "No sensor data" in Microsoft Defender: how to troubleshoot
Misconfigured: No sensor dataMicrosoft Defender portal (Sensor health state)Device shows "Inactive" or "No sensor data" in Microsoft Defender: how to troubleshoot
No license foundMicrosoft Defender app on macOSOnboarding macOS to Defender for Endpoint with Intune: profiles, app and onboarding package
NTLM Auditing is not enabledDefender portal (Identities › Health issues)Defender for Identity sensors: installation and health issues on domain controllers
Power mode isn't configured for optimal processor performanceDefender portal (Identities › Health issues)Defender for Identity sensors: installation and health issues on domain controllers
RemovableStoragePolicyTriggeredAdvanced hunting (DeviceEvents)Controlling USB and removable storage with Defender device control and Intune
Sensor has issues with packet capturing componentDefender portal (Identities › Health issues)Defender for Identity sensors: installation and health issues on domain controllers
Sensor reached a memory resource limitDefender portal (Identities › Health issues)Defender for Identity sensors: installation and health issues on domain controllers
Sensor service failed to startDefender portal (Identities › Health issues)Defender for Identity sensors: installation and health issues on domain controllers
Sensor stopped communicatingDefender portal (Identities › Health issues)Defender for Identity sensors: installation and health issues on domain controllers
Sensor v3.x RPC Audit MisconfiguredDefender portal (Identities › Health issues)Defender for Identity sensors: installation and health issues on domain controllers
SmartScreenUrlWarningAdvanced hunting (DeviceEvents)Shadow IT with Defender for Cloud Apps and Defender for Endpoint: discover, warn, block
TamperingAttemptAdvanced hunting (DeviceEvents)Tamper protection and Intune: why a Defender setting won't change, and how to fix it
Tenant mismatchMDE Enrollment status (code 15)Security settings management enrollment errors: decoding SenseCM EnrollmentStatus codes
This content is blockedWindows toast (network protection)Web content filtering in Defender for Endpoint: network protection, categories and indicators
this website has been classified as maliciousSafe Links warning pageSafe Links and Safe Attachments: troubleshooting blocked links, missing rewrites and delaysMicrosoft 365
Licensing, Purview, SharePoint, Teams and tenant administration
Conflicting service plansMicrosoft 365 admin center (Errors & issues)Group-based licensing errors in Microsoft 365: conflicts, usage location and fixes
CountViolationMicrosoft Graph (licenseAssignmentStates)Group-based licensing errors in Microsoft 365: conflicts, usage location and fixes
DependencyViolationMicrosoft Graph (licenseAssignmentStates)Group-based licensing errors in Microsoft 365: conflicts, usage location and fixes
LicenseAssignmentAttributeConcurrencyExceptionMicrosoft Entra audit logGroup-based licensing errors in Microsoft 365: conflicts, usage location and fixes
MutuallyExclusiveViolationMicrosoft Graph (licenseAssignmentStates)Group-based licensing errors in Microsoft 365: conflicts, usage location and fixes
Not enough licencesMicrosoft 365 admin center (Errors & issues)Group-based licensing errors in Microsoft 365: conflicts, usage location and fixes
ProhibitedInUsageLocationViolationMicrosoft Graph (licenseAssignmentStates)Group-based licensing errors in Microsoft 365: conflicts, usage location and fixes
UniquenessViolationMicrosoft Graph (licenseAssignmentStates)Group-based licensing errors in Microsoft 365: conflicts, usage location and fixesNo match yet. Try fewer words or just the code. If your error isn't here, email me the exact text — new errors are added to the library.
Every Entra ID, Defender & Microsoft 365 guide, by area
Troubleshooting guides, how-tos and deep dives for Microsoft Entra ID, Microsoft Defender, Exchange Online and Microsoft 365.
Entra ID 34
- A Conditional Access baseline: the first policies every tenant should deploy
- AADSTS50076, AADSTS50079 and AADSTS50158: fixing MFA and authentication-strength sign-in errors
- AADSTS53000 vs AADSTS53003: troubleshooting Conditional Access sign-in blocks
- Access reviews and entitlement management basics: a starter plan for Entra ID Governance
- App registrations and service principals: secrets, consent and over-privileged apps
- B2B guest access and cross-tenant access settings: inbound, outbound and trust
- Conditional Access now evaluates OIDC-only sign-ins: the 2026 baseline scopes change
- Configuring Microsoft Entra hybrid join: SCP, targeted deployment and validation
- Deploying Windows Hello for Business with cloud Kerberos trust using Intune
- Dual state, Pending and duplicate device objects in Microsoft Entra ID: a clean-up guide
- Dynamic device groups for Intune: membership rules that actually work
- Emergency access (break-glass) accounts in Microsoft Entra ID: set up, exclude and monitor
- Entra Connect sync errors: duplicates, InvalidSoftMatch and objects that never sync
- Filtering Microsoft Entra Connect Sync by OU, group and attribute without deleting users
- Keeping Microsoft Entra Connect Sync supported: versions, auto-upgrade, in-place upgrades
- Mandatory MFA for Azure and admin portals: fix scripts, service accounts and break-glass accounts
- Microsoft Entra Cloud Sync vs Connect Sync: choosing the right tool and migrating safely
- Microsoft Entra Connect Health: installing the agents and acting on sync alerts
- Microsoft Entra Connect staging mode: swing migrations, disaster recovery and safe upgrades
- Microsoft Entra ID Protection: risk policies, self-remediation and false positives
- Migrating to the authentication methods policy: retiring legacy MFA and SSPR settings
- Moving from AD FS to cloud authentication: inventory, staged rollout and domain cutover
- Password hash sync, pass-through authentication or federation: choosing hybrid sign-in
- Primary Refresh Token (PRT) explained: fixing SSO and repeated sign-in prompts
- Privileged Identity Management: just-in-time Microsoft Entra roles done properly
- Reading Microsoft Entra sign-in logs like an engineer
- Rolling out passkeys in Microsoft Authenticator: policy, registration and the errors users hit
- Seamless SSO not working: the AZUREADSSOACC account, Kerberos and the intranet zone
- Self-service password reset and password writeback: fixing the usual failures
- Temporary Access Pass: onboarding users to passwordless and Windows Hello for Business
- Test before you enforce: Conditional Access What If and report-only mode
- Token protection in Conditional Access: binding sign-in sessions to the device
- Training path: Microsoft Entra ID for administrators (SC-300 study plan)
- Troubleshooting Microsoft Entra hybrid join with dsregcmd /status
Exchange Online 18
- Distribution groups vs Microsoft 365 Groups vs shared mailboxes: which one to use and how to convert
- Email never arrived? Using message trace in Exchange Online to find out why
- Enabling and troubleshooting auto-expanding archiving in Exchange Online
- EWS switch-off in Exchange Online: EwsEnabled, the app allow list and finding EWS usage
- Exchange Online PowerShell V3: connect, automate with certificates, run everyday reports
- Investigating a compromised Exchange Online mailbox: rules, forwarding, sign-ins and audit
- Legitimate email landing in Junk: how EOP decides and the right way to fix it
- Mail flow rules that don't backfire: external sender tagging, priorities and exceptions
- NDR 550 5.4.1 “Recipient address rejected: Access denied”: Directory-Based Edge Blocking
- NDR 550 5.7.520: fixing “Your organization does not allow external forwarding”
- Outlook can't connect or set up the account: Autodiscover troubleshooting for Exchange Online
- Printers and apps can't send via Microsoft 365: SMTP AUTH, relay connectors and 5.7.57
- Retention policies, labels, MRM and litigation hold in Exchange Online: which one does what
- Room and equipment mailboxes in Exchange Online: creation, booking policies and Room Finder
- Shared mailbox automapping in Outlook: why it appears (or doesn't) and how to control it
- SPF, DKIM and DMARC for your Microsoft 365 custom domain: a practical setup guide
- Training path: MS-102 Microsoft 365 Administrator study plan with Exchange Online depth
- “Mailbox full” in Exchange Online: quotas, Recoverable Items and the 554 5.2.2 NDR
Defender 27
- Advanced hunting for Intune admins: KQL queries that answer everyday device questions
- Attack simulation training in Defender for Office 365: a phishing campaign done right
- Automatic attack disruption in Defender XDR: what it does and how to prepare
- Controlling USB and removable storage with Defender device control and Intune
- Defender Antivirus platform and engine updates: channels, gradual rollout and rollback
- Defender Antivirus settings not applying from Intune: a troubleshooting checklist
- Defender for Endpoint AIR: device groups, automation levels and undoing remediation
- Defender for Endpoint onboarding failures: SENSE event IDs, script errors and what they mean
- Defender for Identity sensors: installation and health issues on domain controllers
- Defender for Office 365 presets: Standard vs Strict, and why custom policies seem ignored
- Defender Vulnerability Management: from security recommendation to Intune security task
- Device shows "Inactive" or "No sensor data" in Microsoft Defender: how to troubleshoot
- Handling false-positive quarantined email in Defender for Office 365 the right way
- Live response in Defender for Endpoint: collecting evidence and running scripts safely
- Managing Defender settings on devices not enrolled in Intune: security settings management explained
- Microsoft Security Exposure Management: initiatives, scores and attack paths explained
- Moving Defender for Endpoint to streamlined connectivity: URLs, proxies and validation
- Onboarding macOS to Defender for Endpoint with Intune: profiles, app and onboarding package
- Onboarding Windows devices to Defender for Endpoint with Intune (and proving it worked)
- Rolling out ASR rules safely: audit mode, exclusions and advanced hunting
- Safe Links and Safe Attachments: troubleshooting blocked links, missing rewrites and delays
- Security settings management enrollment errors: decoding SenseCM EnrollmentStatus codes
- Shadow IT with Defender for Cloud Apps and Defender for Endpoint: discover, warn, block
- Tamper protection and Intune: why a Defender setting won't change, and how to fix it
- Training path: SC-200 Security Operations Analyst study plan (Defender XDR and Sentinel)
- Web content filtering in Defender for Endpoint: network protection, categories and indicators
- Your first hour with a Defender XDR incident: triage, scoping and containment
Microsoft 365 9
- A Microsoft 365 tenant hardening checklist: Secure Score, admin roles and risky defaults
- Data loss prevention in Microsoft Purview: from simulation mode to enforcement
- External access vs guest access in Microsoft Teams: configuring federation safely
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